The Growing Mental Health Crisis in Higher Education.

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Students worldwide are struggling more and more with their mental health. Our recently published Chegg’s Global Student Survey 2025 found that only 58% of students rated their mental well-being as ‘excellent’ or ‘good.’ More than half (55%) reported sleep deprivation, 44% experienced daily anxiety, and 43% suffered from academic burnout. These findings are not surprising, as university life indeed comes with immense academic, financial, and social challenges, making students particularly vulnerable to mental health struggles [1]. This growing crisis has placed great pressure on university support services, leaving many students struggling alone. The consequences can be severe—poor academic performance, dropouts, and, in extreme cases, self-harm or suicide [2].  

 

Behind these statistics are real students struggling. For me, university has represented the most challenging time of my life. When I moved to the UK from Italy to pursue my undergraduate degree, my mental health started to decline dramatically, and I had to interrupt my studies for a year. I came back to my home country and was diagnosed with bipolar disorder. Luckily, with appropriate treatment and support, I was able to graduate and carry on with my academic journey. But not every student’s story has a happy ending. I urge universities and policymakers to take action to ensure students have access to the resources they need to thrive both academically and personally. For this, we require innovative solutions. 
 
Digital Tools to Break Mental Health Stigma, Improve Access and Empower Students 

 
The increasingly pervasive integration of digital technology into healthcare and higher education might present a solution to the growing mental health crisis in higher education. Digital tools are indeed revolutionising how students approach their academic and mental well-being. By breaking down stigma, increasing accessibility, and empowering students to take control of their mental health, these technologies might revolutionise students’ mental health [3,4]. Firstly, digital tools offer private, judgment-free spaces, which could help overcome stigma which prevents many students from seeking mental health support. Secondly, digital tools have the potential to improve accessibility to mental health services, overcoming long waiting times or financial barriers for traditional interventions. A growing number of platforms like BetterHelp and Kooth offer 24/7 teletherapy, while AI-powered chatbots can provide emotional support. For example, apps like Wysa and MindDoc allow students to track their moods and receive personalised guidance, empowering them to support their mental health. Combined with on-campus services, these innovations could provide a holistic approach to student mental health. 

 

The Role of Digital Academic Tools in Mental Well-Being 

 

As academic stress is a major contributor to student anxiety and burnout, digital academic tools and the use of big data in education could also represent a potential solution to the student mental health crisis [5,6]. These tools are transforming the way students manage their learning and could have a positive impact on students’ mental health. For example, time management and organisation apps allow students to structure their study schedules, prioritise tasks, and set reminders, helping them to manage deadlines more effectively. Moreover, AI-powered tools can help with academic writing and research by providing instant feedback to students’ questions without direct contact with teachers and, therefore, reducing stress. Virtual tutoring platforms also enable students to receive additional academic support when needed, preventing them from falling behind and reducing the stress associated with complex coursework. Beyond individual productivity, digital platforms also foster collaboration and peer support. Online study groups and forums allow students to connect with their peers, discuss assignments, and share knowledge in a supportive environment. These digital spaces help combat academic isolation and encourage teamwork, making studying a more social and engaging experience.  

 

The Future of Digital Support in Higher Education 

 

The insights from the Chegg Global Student Survey 2025 reinforce the need for an integrated approach that combines academic and mental health support. Can digital tools revolutionise mental health? As far as research shows, they have potential as well as many challenges associated with them. If so, universities and policymakers must work together to incorporate digital tools into existing student services, ensuring they are evidence-based, accessible, and tailored to diverse student needs. By leveraging the power of digital innovation, we could create an educational environment where students feel supported, empowered, and equipped to thrive—not just academically but emotionally and socially.  ​